The Technology Practice Group, led by Ong Johnson and Lo Khai Yi, is widely recognised across the market, regulatory landscape, and industry ecosystem as a leading adviser on technology, media, and telecommunications matters in Malaysia. The team is known for its structured and commercially grounded approach to complex TMT engagements, and is consistently engaged by multinational corporations, regulated entities, digital platforms, infrastructure providers, and high-growth technology companies navigating rapidly evolving regulatory and technological environments.
The team advises across the full spectrum of technology transactions and commercial arrangements. Their work includes drafting and negotiating SaaS agreements, software licensing and enterprise technology agreements, system integration and managed services contracts, IT outsourcing arrangements, cloud services agreements, data centre colocation agreements, platform and marketplace terms, API and interoperability frameworks, white-label and reseller arrangements, and complex multi-vendor procurement structures. This breadth of experience enables the team to support clients through end-to-end technology lifecycles, from procurement and deployment to scaling, optimisation, and exit.
Beyond commercial contracting, the Technology Practice Group has deep experience in regulatory and compliance advisory across Malaysia’s TMT legislative framework, including advisory under the Communications and Multimedia Act 1998, the Personal Data Protection Act 2010, the Cyber Security Act 2024, and the Online Safety Act 2025. The team regularly advises on licensing applications, regulatory compliance programmes, cross-border data transfer structures, cybersecurity risk allocation, online content governance, platform moderation frameworks, and regulatory investigations. Their mandates frequently involve direct engagement with sector regulators, structured consultation exercises, and the design of compliance frameworks aligned with operational realities.
The practice is particularly noted for its involvement in digital infrastructure and telecommunications transactions. The team advises on spectrum-related matters, network rollout and infrastructure sharing arrangements, fibre deployment agreements, tower sale-and-leaseback transactions, submarine cable arrangements, and large-scale data centre development projects. Their work extends to land acquisition for digital infrastructure, build-to-suit arrangements, hyperscaler contracting, and the regulatory structuring of critical national information infrastructure. These engagements often require multi-stakeholder coordination across regulators, infrastructure providers, financiers, and cross-border counsel.
In the media and digital platform space, the Technology Practice Group advises content providers, streaming platforms, online marketplaces, and technology-enabled intermediaries on regulatory compliance, content governance, consumer protection, and advertising frameworks. As online harms regulation and platform accountability continue to evolve, the team supports clients in designing internal governance protocols, notice-and-takedown procedures, and structured risk management frameworks that align with both statutory obligations and reputational considerations.
The team is also regularly engaged in TMT-focused mergers and acquisitions, including acquisitions of technology companies, SaaS exits, telecommunications consolidation exercises, digital infrastructure carve-outs, and fintech and platform investments. Their role often involves regulatory due diligence, IP-heavy transaction analysis, technology risk assessment, and regulatory condition structuring. Many of these transactions are cross-border in nature, requiring coordinated advice across multiple jurisdictions and regulatory regimes.
In addition to transactional and advisory mandates, the Technology Practice Group has substantial experience in TMT-related disputes and investigations. This includes software implementation disputes, outsourcing and managed services disputes, licensing and IP conflicts, data breach investigations, and regulatory enforcement proceedings. The team is frequently engaged in high-stakes matters where legal, operational, and reputational risks intersect, requiring careful strategy, regulatory engagement, and coordinated crisis management.
Clients and industry participants frequently value not only the team’s legal capabilities but also their familiarity with the operational and technical dimensions of technology deployment. As many TMT matters sit at the intersection of law, infrastructure, engineering, cybersecurity, and policy, the team is known for providing commercially pragmatic guidance that integrates regulatory compliance with business continuity and growth objectives.
The Technology Practice Group continues to advise a broad range of multinational and domestic organisations across telecommunications, financial services, digital platforms, cloud and data centre operators, infrastructure providers, media companies, technology developers, and government-linked entities. Ong Johnson and Lo Khai Yi are widely regarded by market participants as trusted advisers for complex TMT engagements, with clients consistently relying on their ability to navigate regulatory complexity, structure high-value transactions, and manage technology-related risk within an increasingly interconnected digital landscape.
Recognition
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